Contact Us

Thank you for your interest in Enerco Group Inc.

The following contact information is provided for consumers and businesses who have questions regarding the company and its products.  By selecting the appropriate contact information below, you will ensure your inquiry will be answered in an expedient manner.

Consumer Contacts:

For inquiries regarding Mr. Heater, Sunrite, and BaseCamp products, please call 800-251-0001 (USA & Canada)
or 216-916-3000, fax 800-321-0552 or 216-916-3012

For Service Parts only in Canada, please call
877-477-3353 or click www.ipspower.com

Business Hours:
Monday-Thursday 8:00am - 6:00pm EST
Friday 8:00am - 5:00pm EST
Saturday 8:00am - 12:00pm EST

SPECIAL HOURS: Due to an upgrade city-wide to AT&T services, our phones will be shut-off at 2:00pm EST on Wednesday, January 21st.  We apologize for the inconvenience and should resume normal business hours at 8:00am EST on Thursday, January 22nd.  Thank you for your patience during this change.

Corporate Contacts:

Corporate Address: 
Enerco Group Inc / Mr. Heater
4560 West 160th St.
Cleveland, OH 44135

For HR inquires,
please email HR@us-egi.com 
or visit our Careers Page

For Accounts Receivable inquires,
please email receivables@us-egi.com

For Accounts Payable inquires,
please email payables@us-egi.com

For International inquires,
please call 1-800-251-0001 
or email international@us-egi.com