Contact Us

Thank you for your interest in Enerco Group Inc.

The following contact information is provided for consumers and businesses who have questions regarding the company and its products.  By selecting the appropriate contact information below, you will ensure your inquiry will be answered in an expedient manner.

Consumer Contacts:

For inquiries regarding Mr. Heater, Sunrite, and BaseCamp products, please call 800-251-0001 (USA & Canada)
or 216-916-3000, fax 800-321-0552 or 216-916-3012

To order Service Parts only -  in Canada:

  1. Obtain the correct part number by calling Mr Heater at 1-800-251-0001.
  2. PLEASE NOTE: All technical questions must be directed to Mr Heater – LionCove is not able to give technical support or determine which part number you need.
  3. Go to www.lioncove.ca – search for your part number and pay for your order online.
  4. If you need help with placing your order, please email customersupport@lioncove.ca or call 877-477-3353. 

Business Hours: 
Monday-Friday 8:00 am - 5:00 pm EST

Season Business Hours: Starting November 4th
Monday-Thursday 8:00 am - 6:00 pm EST
Friday 8:00 am - 5:00 pm EST
Saturday 9:00 am - 2:00 pm EST

UPCOMING SPECIAL HOURS:  The office will be closed starting at 4 pm EST Wednesday, November 27th through Friday, November 29th. We will resume normal business hours at 8:00 am EST on Monday, December 2nd. Thank you.

Corporate Contacts:

Corporate Address: 
Enerco Group Inc / Mr. Heater
4560 West 160th St.
Cleveland, OH 44135

For HR inquires,
please email HR@us-egi.com 
or visit our Careers Page

For Accounts Payable inquires,
please email payables@us-egi.com

For International inquires,
please call 1-800-251-0001 
or email international@us-egi.com


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